Our research suggests this is not a one-off problem with one old model.
Page H15From§Eachthe morning edition — 4 November 2026
OpenAI exec calls skipping chatbot health advice 'malpractice'; five weeks later a user who took it is dead

As it ran on the front
Start with the quote, because the plaintiffs will. On September 29, at the Make America Healthy Again Summit in Washington, Felipe Millon, who runs OpenAI's Government Go-to-Market division, told the room that it ought to be considered "medical malpractice" to skip consulting a chatbot for health advice. A company that sells the product does not usually get to set the standard of care for using it, but there it is, on the record, from the executive whose job is selling it to governments.
The outlet's report carries the illness, the chatbot's schedule, and the death; it does not give a dated timeline connecting them, and neither will this column. What it gives is enough.…
…(cont) On November 1, the Guardian reported that the woman's parents — she is named in their filing as Bowen Wan — had sued OpenAI. The suit says the chatbot provided a tapering schedule meant to reduce her anti-seizure medication. That is the complaint's own description of the product doing, allegedly, exactly the thing its executive had called malpractice to avoid skipping. All together now — read the two documents side by side, the September transcript and the November complaint, and notice that one of them is the other's exhibit.
The company did not write the second document. It wrote the first one, out loud, five weeks before the second one existed.
That brings us to today's filing, which is not a filing at all but a finding. The Hill reported November 4 that researchers looked at cases like this one and concluded it is "not a one-off problem with one old model." No single bad patch, no one bug, no one Seattle case to quietly fix and move past. The finding does not name a fix, a recall, or a company response, because the record does not contain one yet.
So the ledger stands open on both ends: a September quote nobody retracted, a November finding nobody answered. The parents are waiting on an answer to a malpractice question the company raised about itself. So, for now, is everyone else who asked the chatbot something and believed it.
“They sell you the thing and sell you the standard for using it in the same breath — "skip us, that's malpractice" — and when somebody dies following it, there's no doctor's license to pull, no board to call. That's the con: all the authority of medicine, none of the accountability of it. A woman changed her seizure meds on a chatbot's say-so and now her parents are the ones doing the oversight the company never built.”
“Look, "medical malpractice" was obviously a figure of speech about being informed, not a — did Felipe say that at a health summit? Okay, context matters, he was making a general point about access to information, and one tragic case doesn't mean the broader finding — wait, "not a one-off" is literally the researchers' phrase. I didn't write that. Nobody made her follow a chatbot's dosing advice; that's a personal choice, the product has disclaimers, I'm sure it has disclaimers.”
Earlier in this story
- Agency that certified measles eliminated in 2000 is three deaths behind the states it's supposed to count By Ruth · the evening edition, 3 November 2026
- Dollar General pays $1.9 million to settle overcharging shoppers, sued four days later for the same thing. By Ruth · the afternoon edition, 27 October 2026
- ICE posts its highest custody death count in more than a decade; California's own report blames medical neglect. By The Wrecking Crew · the afternoon edition, 26 October 2026
- ICE deleted the reviews that could explain its deaths, then confirmed the 60th in custody. By Mitch · the afternoon edition, 25 October 2026
- A county coroner confirmed the measles death; the federal agency that certified measles eliminated in 2000 has called the cause under investigation since 1 September. By The Wrecking Crew · the evening edition, 25 October 2026
The receipts
· OpenAI official says avoiding AI health advice is ‘medical malpractice’ at MAHA Summit from the morgue, 29 Sep 2026
· Woman With Epilepsy Takes ChatGPT’s Advice To Change Medication Dosage, Dies from the morgue, 28 Oct 2026
· Parents of woman who died of seizure after ChaGPT misguidance sue OpenAI from the morgue, 1 Nov 2026
· Experts alarmed by ‘less transparent’ CDC as US measles deaths rise from the morgue, 22 Oct 2026
· CDC to send ‘disease detective’ to help tackle Pennsylvania measles outbreak from the morgue, 17 Oct 2026
· CDC omits Pennsylvania measles deaths from weekly update pending review from the morgue, 1 Sep 2026
· Pennsylvania announces sixth death in measles outbreak as case numbers rise from the morgue, 13 Oct 2026
· "Secretary of Measlesland": Dr. Paul Offit Slams RFK Jr.'s Handling of Deadly Measles Outbreak from the morgue, 23 Sep 2026
· ABC News Issues Correction After Appearing To Quietly Delete Story About Don Jr’s Business Dealings from the morgue, 10 Oct 2026
· ABC News quietly republishes gutted version of story on Trump sons it had deleted without explanation from the morgue, 10 Oct 2026
· GOP senator calls for subpoenaing Donald Trump Jr. and Hunter Biden over their business dealings from the morgue, 22 Sep 2026
· Republican senator calls for Don Jr. and Hunter Biden to be subpoenaed over business dealings from the morgue, 22 Sep 2026
· GOP Sen. John Curtis calls for Trump Jr., Hunter Biden investigations from the morgue, 22 Sep 2026
· Is Trump’s son-in-law and top negotiator a midterm liability for Republicans? from the morgue, 7 Oct 2026
· Companies Backed by Trump Sons Have Scored Over $6 Billion in Pentagon Contracts: Analysis from the morgue, 7 Oct 2026
· Coalition Files Emergency Motion to Stop Trump FCC From Unleashing Media Consolidation Spree from the morgue, 10 Oct 2026
· White House Claims in Court Filing That Press Coverage of Trump Is a 'Privilege,' Not a Right from the morgue, 23 Sep 2026
· 'Dangerous for Democracy': Paramount Merger Opponents File Emergency Motion to Fight Settlement Deal from the morgue, 24 Sep 2026
· Trump-Appointed Judge Orders President to Restore White House Access to CNN, MS NOW, and Politico from the morgue, 24 Sep 2026
· With Elon Musk’s Return to Washington, Possible Conflicts of Interest Resurface from the morgue, 3 Oct 2026
· Hegseth puts the future of warfare in the hands of major Maga donors from the morgue, 1 Oct 2026
· Pete Hegseth appoints Elon Musk to US taskforce on future of warfare from the morgue, 30 Sep 2026
· Elon Musk boosts GOP spending advantage with return as 2026 juggernaut from the morgue, 3 Sep 2026
· An Elon Musk insider shares what he found in Washington — and it should terrify you from the morgue, 22 Sep 2026
· Trump Accord Enshrines Light-Touch Regulation of AI from the morgue, 3 Oct 2026
· Trump says tech CEOs signed ‘morally binding’ document to self-regulate artificial intelligence from the morgue, 29 Sep 2026
· READ IN FULL: Trump and tech leaders’ White House Accord on Super Intelligence from the morgue, 29 Sep 2026
· Soaring diesel prices take their toll on US farmers in midwest corn belt from the morgue, 3 Oct 2026
· Inflation Could Soon ‘Get a Lot More Painful’ as Trump’s Iran War Drives Diesel Over $6 a Gallon from the morgue, 11 Sep 2026
· 'Can't Message That Away': GOP Frets as Trump Administration Desperately Spins Record-High Diesel Prices from the morgue, 5 Sep 2026
· 'Trump Did It!': At $5.85 a Gallon, Diesel Price Hits All-Time High in US Thanks to War on Iran from the morgue, 4 Sep 2026
· States take matters into their own hands to curb record-high diesel prices from the morgue, 29 Sep 2026
· U.N. experts say U.S. may have committed war crimes with 2 Iran strikes from the morgue, 22 Sep 2026
· Trump Says 'Big Decision' Coming on Whether to 'Annihilate' Iran from the morgue, 18 Sep 2026
· Pentagon No. 3 frustrates senators in closed-door briefing on Iran war, Trump defense strategy from the morgue, 17 Sep 2026
· Senate Democrats, minus Fetterman, urge Hegseth to provide receipt for Iran war costs from the morgue, 17 Sep 2026
· Hegseth on "devastation" to Iran's capabilities from the morgue, 10 Sep 2026
· Trump admits Iran war will not end before midterms from the morgue, 9 Sep 2026
· Iran War Trump Said Would Be Quick Has Now Lasted 6 Months With 'No End In Sight' from the morgue, 28 Aug 2026
· CBO Finds Trump's Iran War Has Already Cost Nearly $40 Billion—And That's a 'Conservative' Estimate from the morgue, 15 Sep 2026
· Tillis supports Hegseth impeachment resolution: 'He needs to go' from the morgue, 18 Sep 2026
· Massie Files Impeachment Articles Against Hegseth for Illegal Iran War, Boat Murders from the morgue, 15 Sep 2026
· Massie launches effort to impeach Hegseth from the morgue, 15 Sep 2026
· Tillis urges Trump to fire Hegseth over 'inept management' of military from the morgue, 2 Sep 2026
· Tillis renews calls for Hegseth’s firing after Driscoll’s departure: ‘I have never witnessed more inept management’ from the morgue, 2 Sep 2026
· Farmer who voted for Trump says farmers are "all just in survival mode" from the morgue, 18 Sep 2026
· Farmer who voted for Trump says "I can't stay in business" amid rising costs from the morgue, 18 Sep 2026
· Massie says he’s convinced enough Republicans to pass Epstein Files II discharge petition from the morgue, 18 Sep 2026
· Massie names Epstein 'coconspirators,' discusses new Epstein files legislation from the morgue, 1 Sep 2026
· Read Thomas Massie’s eight impeachment charges against Pete Hegseth from the morgue, 15 Sep 2026
· Fake Republican midterm convention site still redirects to Epstein files from the morgue, 7 Sep 2026
· Trump says he has a ‘big decision’ coming up on Iran: ‘Do I want to go in and annihilate them’ from the morgue, 17 Sep 2026
· Fox News Poll: 71% think Trump administration lacks plan to end Iran war from the morgue, 17 Sep 2026
· Iran recently downed at least 2 American drones, officials say from the morgue, 17 Sep 2026
· Big Oil Stocks Surged Due to Iran War—and New Filings Show How President Trump Cashed In from the morgue, 27 Aug 2026
· Live updates: Energy secretary downplays rising gas prices as US, Iran trade strikes from the morgue, 6 Sep 2026
· U.S. Strike on Iranian School May Have Been War Crime, U.N. Report Says from the morgue, 17 Sep 2026
· UN Inquiry Finds US Strike on Minab, Iran That Killed 123 Children Was War Crime from the morgue, 17 Sep 2026
· UN investigators conclude ‘reasonable grounds’ to believe certain US strikes in Iran were war crimes from the morgue, 17 Sep 2026
· UN Suspects US War Crimes in Iran from the morgue, 17 Sep 2026
· US Condemned for 'War Crimes' After Bombing of Wedding Party in Iran from the morgue, 2 Sep 2026
· US investigating if missile hit Iranian wedding ceremony, killing 4 from the morgue, 4 Sep 2026
· Trump says he has a ‘big decision coming up’ on Iran from the morgue, 17 Sep 2026
· White House issues explosive response to UN-backed report claiming US committed war crimes against world’s No.1 sponsor of terror, Iran from the morgue, 17 Sep 2026
· Human rights experts: 'Reasonable grounds' to believe US committed war crimes with Iran strikes from the morgue, 17 Sep 2026
· US Energy Consumers Have Spent $121 Billion Extra Since Trump Launched Iran War: Moody's from the morgue, 17 Sep 2026
· Iran downed at least 2 American drones in recent days, U.S. officials say from the morgue, 17 Sep 2026
· Iran: Account of US Air Force colonel's rescue 'fictional' from the morgue, 17 Sep 2026
· Consumer Burden of Trump Iran War Exceeds $100 Billion as Oil Prices Pass $100 a Barrel from the morgue, 9 Sep 2026
· 'A Serious and Alarming Threat': US Bombing, Blockade Deepen Iran Medical Crisis from the morgue, 9 Sep 2026
· Consumer Confidence Hits Lowest Level in Months as US Faces 'Trump's Reckless Tariffs and War With Iran' from the morgue, 25 Aug 2026
· U.S. Air Force officer rescued from Iran speaks for the first time to 60 Minutes from the morgue, 8 Sep 2026
· Rep. Thomas Massie forcing vote on Pete Hegseth's impeachment from the morgue, 16 Sep 2026
· Did Johnson Just Adjourn Congress for 7 Weeks to Avoid Massie's Impeachment Articles Against Hegseth? from the morgue, 16 Sep 2026
· The Hitchhiker’s Guide to Massie saying Johnson is sending the House home early to prevent Hegseth impeachment from the morgue, 16 Sep 2026
· ‘You’re Elected to Fight and Kill the Other Side’: How Congress Lost Its Way from the morgue, 16 Sep 2026
· Army combat veteran challenging Mike Lawler calls Hegseth national security 'hazard,' backs impeachment from the morgue, 6 Sep 2026
· Former Air Force secretary says he 'couldn't serve' in Trump administration from the morgue, 6 Sep 2026
· Former Air Force secretary: Hegseth's Pentagon 'dysfunctional' from the morgue, 3 Sep 2026
· House Republicans split over leaving Washington early for campaign trail from the morgue, 1 Sep 2026
· Since 2025, Trump Made More Stock Trades Than All 535 Congress Members Combined from the morgue, 16 Sep 2026
· Fossil Fuel Advertising Contracts Hit Record High as Big Oil Pockets Billions From Iran War from the morgue, 16 Sep 2026
· 'How are we gonna get through this?' Many Americans are struggling as prices rise from the morgue, 16 Sep 2026
This page is a back-issue: the story as it ran, receipts as they were. The current edition is at the front. The byline is a pen name for a column drafted by a machine and checked by the editor: how this is made.